Wednesday, 20 May 2015

Liberal Democrats plan to force energy companies to allow customers to switch supplier within 24 hours

The Liberal Democrats say energy companies will be forced to allow customers to switch supplier within 24 hours, under plans they want to introduce if they are in government after the general election.

The party says the move – one of a series of measures to help consumers and commuters – would save people an average of £200-a-year.

Other proposals include extending “collective switching” across the UK, enabling people to benefit from group discounts on bills, and a requirement that the switches are handled by the company are moving to, saving time and effort.

From 2017, consumers on prepayment utility meters would be entitled to have a smart meter installed while the party says it will save rail users money by “ending the era of above-inflation rail fare increases”.

Nick Clegg said the measures would deliver “more choice, less hassle and more money back in people’s pockets”.

“Competition, choice and a fair deal for consumers is the backbone of a stronger economy, yet the balance of power still remains in the favour of big business,” he said.

“We want to give power back to consumers and commuters, making sure people are not ripped off by sky high energy bills and excessively high rail fares.”

 

 

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